![]() Personalized customer experience.įacebook Marketplace surfaces products relevant to consumers, helping your business find the right customers. Retailers on Marketplace will be able to get their brand and products into the marketplace. The Benefits of Selling on Facebook Marketplaceįacebook Marketplace offers an easy way to help increase the discovery of a brand and its products. Be patient in educating your consumers by answering questions as professionally and in a timely manner,” said Danette Martin, who owns the custom decal company Sweetums Signatures.Īs with any sales channel, on Marketplace you’ll receive questions from people who are interested in purchasing your product, or from people who have already purchased and are organizing how they will receive the item.Ĭustomer service communications are an often-underused way to make your brand voice shine and truly delight customers. “Facebook Marketplace is still a new concept for some consumers. There will be lots of communication/messages from buyers. Not all ecommerce platforms sync with Facebook Marketplace.īelow are examples of ecommerce platforms Facebook Marketplace is partnered with.ģ. Orders must be shipped within 3 days and received within 7 days.įor brands that make handmade goods, it’s important to modify the amount you have available to solve for any issues with supply and demand. ![]() Things To Consider When Selling on Facebook Marketplace 1. Shoppers can view certain categories, view all categories, or search for a particular product. People and brands may list items in the following categories: Previously only available as a peer-to-peer shopping marketplace, Facebook Marketplace has expanded to include merchant selling. Why Facebook Marketplace?įacebook is an important tool for brands who are interested in selling their products to targeted audiences. That’s considerably less than older generations buy items in a physical store – considerably less than their older generations (Millennials at 31.04%, Gen X at 27.5%, and Baby Boomers at 31.9% respectively). Pairing your car and hotel rentals? So easy.ĭetermining your sales channel strategy is just the same: it’s important to give your shoppers a balance of choices.Īccording to the BigCommerce 2018 Omnichannel Report, fewer and fewer shoppers are spending their money in-person, opting instead for online purchases.įrom a demographic standpoint, only 9.6% of Gen Z respondents bought an item in a physical store in a six month period.Booking an AirBnb experience while in your AirBnb? Of course.Order Uber Eats while in an Uber? Sure.When the seller in this case went back and looked at the messages, the fake confirmation email said it was from "ZelleSupp0rt" rather than "Zelle Support."Ĭlick here for Zelle's "fraud and scam protection.Back in the day when Blockbuster was around, we’d grab our popcorn and candy while picking out a flick. To protect yourself and your money, be aware if the buyer or seller is pushy, says Zelle is the only payment accepted or if their message has grammatical errors. ![]() In this case, the seller contacted Zelle and the company confirmed this was not a legitimate transaction. "These peer-to-peer payment services are not going to shoulder any losses for a consumer, if you do get scammed out of money, the chances of you getting that back is very unlikely," said Sarah Wetzel with the Better Business Bureau. The Better Business Bureau said their vigilance saved the seller from losing hundreds of dollars. When the seller shared her discomfort with this form of payment, the buyer started getting really pushy and aggressive. The buyer told the seller to put down $300 to gain access to a “business account,” which would be reimbursed once the account was active, and then the $800 would go through that account. She said a woman messaged her through Facebook and wanted to buy the dresser.įirst, the buyer sent $300 and the seller received an email, which prompted a list of instructions. News 3 spoke with one Norfolk woman who was selling a large piece of furniture for $800. While many buyers and sellers are successful, people are also at risk of being taken advantage of.Ĭriminals are now specifically targeting high-dollar items. Users can look for items and negotiate prices with sellers who live nearby. Facebook Marketplace has become an easy, and convenient, way to shop.
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